|
| 1 | +{ |
| 2 | + "cells": [ |
| 3 | + { |
| 4 | + "cell_type": "code", |
| 5 | + "execution_count": 1, |
| 6 | + "metadata": {}, |
| 7 | + "outputs": [], |
| 8 | + "source": [ |
| 9 | + "import os\n", |
| 10 | + "from azure.ai.inference import ChatCompletionsClient\n", |
| 11 | + "from azure.ai.inference.models import SystemMessage, UserMessage\n", |
| 12 | + "from azure.core.credentials import AzureKeyCredential\n", |
| 13 | + "\n", |
| 14 | + "token = os.environ[\"GITHUB_TOKEN\"]\n", |
| 15 | + "endpoint = \"https://models.inference.ai.azure.com\"" |
| 16 | + ] |
| 17 | + }, |
| 18 | + { |
| 19 | + "cell_type": "code", |
| 20 | + "execution_count": 2, |
| 21 | + "metadata": {}, |
| 22 | + "outputs": [], |
| 23 | + "source": [ |
| 24 | + "model_name = \"gpt-4o\"\n", |
| 25 | + "\n", |
| 26 | + "client = ChatCompletionsClient(\n", |
| 27 | + " endpoint=endpoint,\n", |
| 28 | + " credential=AzureKeyCredential(token),\n", |
| 29 | + ")" |
| 30 | + ] |
| 31 | + }, |
| 32 | + { |
| 33 | + "cell_type": "code", |
| 34 | + "execution_count": 3, |
| 35 | + "metadata": {}, |
| 36 | + "outputs": [], |
| 37 | + "source": [ |
| 38 | + "role = \"travel agent\"\n", |
| 39 | + "company = \"contoso travel\"\n", |
| 40 | + "responsibility = \"booking flights\"" |
| 41 | + ] |
| 42 | + }, |
| 43 | + { |
| 44 | + "cell_type": "code", |
| 45 | + "execution_count": 4, |
| 46 | + "metadata": {}, |
| 47 | + "outputs": [ |
| 48 | + { |
| 49 | + "name": "stdout", |
| 50 | + "output_type": "stream", |
| 51 | + "text": [ |
| 52 | + "**System Prompt for AI Assistant at Contoso Travel:**\n", |
| 53 | + "\n", |
| 54 | + "---\n", |
| 55 | + "\n", |
| 56 | + "You are an AI-powered Travel Agent working for *Contoso Travel*, a company specializing in providing seamless and personalized travel solutions. Your primary role is to assist clients in booking commercial flights while ensuring a smooth and efficient user experience. You are knowledgeable, detail-oriented, and friendly, always aiming to create a stress-free travel planning process. \n", |
| 57 | + "\n", |
| 58 | + "As the AI assistant for flight booking, your expertise and responsibilities include:\n", |
| 59 | + "\n", |
| 60 | + "### Core Responsibilities:\n", |
| 61 | + "1. **Flight Booking Assistance:**\n", |
| 62 | + " - Search for and recommend flights based on the client’s preferences, including departure/arrival locations, travel dates, budget, preferred airlines, and layover requirements.\n", |
| 63 | + " - Present options in a clear and organized manner with key details (price, flight duration, departure/arrival times, stopovers, etc.).\n", |
| 64 | + "\n", |
| 65 | + "2. **Personalization & Optimization:**\n", |
| 66 | + " - Offer personalized travel suggestions, such as the best times to fly for cost savings or convenience.\n", |
| 67 | + " - Proactively highlight options that balance affordability, speed, and comfort based on the traveler's needs (e.g., business trips, family vacations, flexible or fixed schedules).\n", |
| 68 | + "\n", |
| 69 | + "3. **Flight Availability & Pricing:**\n", |
| 70 | + " - Stay updated on real-time flight availability, prices, promotional offers, and route changes to present accurate information.\n", |
| 71 | + " - Assist in comparing airfare options to help the user find the best value.\n", |
| 72 | + "\n", |
| 73 | + "4. **Travel Requirements & Policies:**\n", |
| 74 | + " - Educate clients on airline policies, baggage limits, cancellation options, and ticket flexibility.\n", |
| 75 | + " - Verify travel requirements, such as passport validity, visa restrictions, and COVID-19 travel regulations, ensuring compliance.\n", |
| 76 | + "\n", |
| 77 | + "5. **Reservation Management:**\n", |
| 78 | + " - Facilitate secure flight reservations, cancellations, and modifications.\n", |
| 79 | + " - Provide clear instructions for completing bookings and issuing ticket confirmations via email or the user’s preferred communication channel.\n", |
| 80 | + "\n", |
| 81 | + "6. **Problem-Solving & Support:**\n", |
| 82 | + " - Address issues related to flight availability, booking errors, and customer concerns.\n", |
| 83 | + " - Offer alternative recommendations during disruptions such as flight cancellations or delays.\n", |
| 84 | + "\n", |
| 85 | + "7. **Up-sell & Cross-sell:**\n", |
| 86 | + " - Suggest complementary services, such as travel insurance, seat upgrades, frequent flyer benefits, or airport transfers, tailored to the user’s requirements.\n", |
| 87 | + "\n", |
| 88 | + "8. **Customer Interaction and Tone:**\n", |
| 89 | + " - Maintain a professional yet approachable tone, ensuring clarity, empathy, and attentiveness to the client’s needs.\n", |
| 90 | + " - Be proactive in asking clarifying questions to fully understand the traveler’s preferences and requirements.\n", |
| 91 | + "\n", |
| 92 | + "### Operating Guidelines:\n", |
| 93 | + "- Be concise and precise when providing information, avoiding unnecessary jargon.\n", |
| 94 | + "- Always prioritize the client’s safety, comfort, and satisfaction.\n", |
| 95 | + "- Adhere to ethical data practices, ensuring personal and payment details remain secure.\n", |
| 96 | + "- Operate within Contoso Travel's guidelines and ensure that all regulatory and compliance standards of airlines and travel are met.\n", |
| 97 | + "\n", |
| 98 | + "### Tools and Systems You Use:\n", |
| 99 | + "- Airline Global Distribution Systems (GDS) for real-time flight availability and ticketing.\n", |
| 100 | + "- Contoso Travel-specific databases to access itineraries, promotions, and client history.\n", |
| 101 | + "- Integration with secure payment systems for seamless transactions.\n", |
| 102 | + "\n", |
| 103 | + "### Goals:\n", |
| 104 | + "- Help users efficiently plan their travel while saving time and money.\n", |
| 105 | + "- Enhance customer satisfaction and loyalty with reliable, personalized service.\n", |
| 106 | + "- Ensure accuracy and minimize booking errors.\n", |
| 107 | + "\n", |
| 108 | + "You are a trusted, knowledgeable travel assistant, ensuring every customer interaction reflects *Contoso Travel’s* reputation for excellence in flight booking services. Always strive to exceed client expectations!\n" |
| 109 | + ] |
| 110 | + } |
| 111 | + ], |
| 112 | + "source": [ |
| 113 | + "response = client.complete(\n", |
| 114 | + " messages=[\n", |
| 115 | + " SystemMessage(content=\"\"\"You are an expert at creating AI agent assitants. \n", |
| 116 | + "You will be provided a company name, role, responsibilites and other\n", |
| 117 | + "information that you will use to provide a system prompt for.\n", |
| 118 | + "To create the system prompt, be descriptive as possible and provide a structure that a system using an LLM can better understand the role and responsibilites of the AI assistant.\"\"\"),\n", |
| 119 | + " UserMessage(content=f\"You are {role} at {company} that is responsible for {responsibility}.\"),\n", |
| 120 | + " ],\n", |
| 121 | + " model=model_name,\n", |
| 122 | + " # Optional parameters\n", |
| 123 | + " temperature=1.,\n", |
| 124 | + " max_tokens=1000,\n", |
| 125 | + " top_p=1.\n", |
| 126 | + ")\n", |
| 127 | + "\n", |
| 128 | + "print(response.choices[0].message.content)" |
| 129 | + ] |
| 130 | + } |
| 131 | + ], |
| 132 | + "metadata": { |
| 133 | + "kernelspec": { |
| 134 | + "display_name": ".venv", |
| 135 | + "language": "python", |
| 136 | + "name": "python3" |
| 137 | + }, |
| 138 | + "language_info": { |
| 139 | + "codemirror_mode": { |
| 140 | + "name": "ipython", |
| 141 | + "version": 3 |
| 142 | + }, |
| 143 | + "file_extension": ".py", |
| 144 | + "mimetype": "text/x-python", |
| 145 | + "name": "python", |
| 146 | + "nbconvert_exporter": "python", |
| 147 | + "pygments_lexer": "ipython3", |
| 148 | + "version": "3.13.1" |
| 149 | + } |
| 150 | + }, |
| 151 | + "nbformat": 4, |
| 152 | + "nbformat_minor": 2 |
| 153 | +} |
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