Problem configuring DB auth

[ivanmartinezjurjo]

i cant configure db auth not even qith the example file, i always get this

[talboren]

Hey @ivanmartinezjurjo , thanks for opening this question.

Can you share some more details on the deployment you've made? environment variables for frontend and backend and maybe some logs?

[ivanmartinezjurjo]

0:{"a":"$@1","f":"","b":"LMEZMUevonnj_4_vO15L9"}
1:{"success":false,"error":"Invalid username or password"}

[talboren]

0:{"a":"$@1","f":"","b":"LMEZMUevonnj_4_vO15L9"} 1:{"success":false,"error":"Invalid username or password"}

Ok, looks like a good indicative error :) Are you trying keep/keep?

[ivanmartinezjurjo]

yes and tried changing the value of the name or the password and same problem

[talboren]

Can you access Keep's database? if so, can you try executing: delete from user where 1=1; and restarting the backend, trying again with keep/keep?

Sorry for the tough debugging process but trying to see what's the problem :)

[ivanmartinezjurjo]

first i got service unavailable but clicking again and entered
thank you very much

[talboren]

Nice! happy to hear :)

[dosubot[bot]]

@ivanmartinezjurjo ¡Hola! Soy un bot aquí para ayudarte con problemas, preguntas y contribuciones.

To resolve the "The authentication service is currently unavailable" error when configuring database authentication for the Keep application, ensure the following:

1. Check Authentication Service: Verify that the authentication service is running and accessible. This error often indicates that the service is not reachable or is down. Check network connectivity and service status.

2. Environment Variables: Make sure you have set the necessary environment variables:

   • AUTH_TYPE should be set to 'DB'.
   • KEEP_JWT_SECRET must be defined for JWT token generation.
   • Ensure DATABASE_CONNECTION_STRING is correctly set to a valid SQLAlchemy connection string.

3. Default Credentials: If using default credentials, ensure KEEP_DEFAULT_USERNAME and KEEP_DEFAULT_PASSWORD are set correctly, or use the default values 'keep' for both.

4. Logs and Errors: Check the logs for any specific error messages related to AuthErrorCodes.CONNECTION_REFUSED or AuthErrorCodes.SERVICE_UNAVAILABLE, which can provide more insight into the issue ^[1].

5. Configuration File: If using the example configuration file, ensure all required fields are correctly filled and that there are no syntax errors.

By following these steps, you should be able to diagnose and resolve the issue with the authentication service.

To continue talking to Dosu, mention @dosu.

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