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[Bug] “当前订阅用量暂时失效,点击下方按钮恢复订阅”恢复订阅无效【虽然这个问题存在,但是一周过去,无反馈,我就再发一遍】 #6954

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Ye-HHH opened this issue Mar 14, 2025 · 6 comments
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🐛 Bug Something isn't working | 缺陷

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@Ye-HHH
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Ye-HHH commented Mar 14, 2025

📦 部署环境

Vercel

📦 部署模式

客户端模式(lobe-chat 镜像)

📌 软件版本

1.68.3

💻 系统环境

Windows

🌐 浏览器

Chrome

🐛 问题描述

  1. 登录线上,会话弹窗出现“当前订阅用量暂时失效,点击下方按钮恢复订阅”,但点击下方按钮无法恢复,并反馈“请求失败,很抱歉,服务器似乎遇到了一些困难,暂时无法完成您的请求,请稍后再试”,多次尝试依然重复出现
  2. 错误详情:Failed to create duplicate key: starter_2025_03_04_user_2sLGKoTCQBwS4SF6OMQaBEmH4nk

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📷 复现步骤

  1. 上周充值完后,每天开始会话,但是弹窗只会出现“当前订阅用量暂时失效,点击下方按钮恢复订阅”
  2. 但点击下方按钮无法恢复,并反馈“请求失败,很抱歉,服务器似乎遇到了一些困难,暂时无法完成您的请求,请稍后再试”
  3. 而过了半天重试时依然反馈“请稍后再试”,多次尝试依然重复出现
  4. 错误详情:Failed to create duplicate key: starter_2025_03_04_user_2sLGKoTCQBwS4SF6OMQaBEmH4nk

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🚦 期望结果

恢复下订阅,哥们儿,别忘了
✋😭✋

📝 补充信息

No response

@Ye-HHH Ye-HHH added the 🐛 Bug Something isn't working | 缺陷 label Mar 14, 2025
@github-project-automation github-project-automation bot moved this to Roadmap - Chat 1.x in Lobe Chat Routine Mar 14, 2025
@lobehubbot
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👀 @Ye-HHH

Thank you for raising an issue. We will investigate into the matter and get back to you as soon as possible.
Please make sure you have given us as much context as possible.
非常感谢您提交 issue。我们会尽快调查此事,并尽快回复您。 请确保您已经提供了尽可能多的背景信息。

@lobehubbot
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Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿


📦 Deployment environment

Vercel

📦 Deployment mode

Client mode (lobe-chat mirroring)

📌 Software version

1.68.3

💻 System environment

Windows

🌐 Browser

Chrome

🐛 Question description

  1. Log in to the online page, the session pop-up window shows "The current subscription usage is temporarily invalid. Click the button below to restore the subscription", but click the button below to restore it, and the feedback is "The request failed. Sorry, the server seems to have encountered some difficulties and cannot complete your request for the time being, please try again later". Many attempts still appear repeatedly
  2. Error details: Failed to create duplicate key: starter_2025_03_04_user_2sLGKoTCQBwS4SF6OMQaBEmH4nk

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📷 Reproduction steps

  1. After the recharge last week, the session started every day, but the pop-up window will only appear "The current subscription usage is temporarily invalid. Click the button below to restore the subscription"
  2. But clicking the button below cannot recover, and feedback "The request failed, sorry, the server seems to have encountered some difficulties and cannot complete your request for the time being, please try again later"
  3. After half a day of retry, he still reported "Please try again later", and many attempts still repeated
  4. Error details: Failed to create duplicate key: starter_2025_03_04_user_2sLGKoTCQBwS4SF6OMQaBEmH4nk

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🚦 Expected results

Resume subscription, buddy, don't forget
✋😭✋

📝 Supplementary information

No response@@===[Bug] "The current subscription usage is temporarily invalid. Click the button below to restore the subscription" Restoring the subscription is invalid [Although this problem exists, a week has passed and there is no feedback, I will post it again]

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dosubot bot commented Mar 14, 2025

The issue you're experiencing with the "Restore Subscription" button in lobe-chat version 1.68.3 on Vercel is a known bug. This bug results in a server error with the message "Failed to create duplicate key," which prevents the subscription from being restored. The development team is aware of this problem and is working on a fix, but there is currently no immediate workaround available [1].

To continue talking to Dosu, mention @dosu.


Help Dosu learn! Give it feedback: Great Response | Irrelevant Answer | Incorrect Sources | Too Verbose | Hallucination | Bug Report | Other

@arvinxx
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arvinxx commented Mar 14, 2025

@Ye-HHH 抱歉,可能邮件 miss 了,我帮你看下

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Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿


@Ye-HHH Sorry, maybe the email miss, I'll check it out for you

@Ye-HHH
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Ye-HHH commented Mar 18, 2025

@Ye-HHH 抱歉,可能邮件 miss 了,我帮你看下

@arvinxx bro,make it?4 days ago... ...The bug is so hard?

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Labels
🐛 Bug Something isn't working | 缺陷
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